Go Back
See all hotels in Playa del Carmen, Quintana Roo, Mexico

Sandos Caracol Eco Resort - All Inclusive

Sandos Caracol Eco Resort - All Inclusive

Relevant aspects

  • Information about breakfast Continental, Buffet
  • Free private parking is available at the property.
  • Activities: Tennis court, Gym, Golf course (within 3 km)
  • All Nature Experience program with activities for the whole family
  • High standards of cleanliness
  • Natural sinkholes
  • Night shows and Mayan ceremonies
  • Water park with 29 slides for children and adults
  • WiFi

Water slides out of service

The Octopus 1 and 2 slides at the water park are out of service until further notice due to preventive maintenance.

Preventive maintenance of the water park

The hotel's water park will be closed every Tuesday due to preventive maintenance.

Loading recommendations

BEST PRICE ACCORDING TO YOUR SEARCH

Your selected option on Trivago

Your selected option on Kayak

{{vm.setRecomendationMetas()}}

{{vm.setRecomedationLabel()}}

{{room.name}}

({{room.rate.totalRooms}}x) {{room.name}}

  • {{vm.mealplans[room.rate.rate.mealPlanCode]}}
  • Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
Price per night
{{room.rate.rate.taxes.discount | number: 0}}%
+ taxes Taxes included Taxes not included
{{vm.featuredRoom.name}}

({{vm.roomsTotal}}x) {{vm.featuredRoom.name}}

  • {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
  • Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
Price per night
{{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0}}%
+ taxes Taxes included Taxes not included
Your selected option on Trivago
Your selected option on Kayak
Room type
Meal Plan
Price per night

{{room.name + room.expedia}}

{{room.name}}

Select the plan:

  • View: {{room.view + room.derbysoft}}
  • Beds: {{room.bedding}}
  • Free cancellation (until {{room.roomRateMobileSelected.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }})
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{room.roomRateMobileSelected.promotion}}

    {{room.roomRateMobileSelected.promotionValue}}

    {{room.roomRateMobileSelected.bookingDates}}

    {{room.roomRateMobileSelected.travelDates}}

  • Save - when logging in

    You saved

Room per night

{{room.roomRateMobileSelected.taxes.discount | number: 0 }}%

+ taxes

Taxes not included Taxes included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} {{vm.boxData.rooms}} rooms

No prepayment needed, pay at the property

Option to book now and pay later

Up to {{vm.monthInterestData.title}}

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}
{{vm.phoneBase | tel}}

This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}

Suggested nearby dates {{vm.getRecomendateDatePax()}}

Choose your room

Choose your departure date

Choose the age of the children

Loading recommendations

BEST PRICE ACCORDING TO YOUR SEARCH

Your selected option on Trivago

Your selected option on Kayak

{{vm.setRecomendationMetas()}}

{{vm.setRecomedationLabel()}}

{{room.name}}

({{room.rate.totalRooms}}x) {{room.name}}

  • {{vm.mealplans[room.rate.rate.mealPlanCode]}}
  • Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
Price per night
{{room.rate.rate.taxes.discount | number: 0}}%
+ taxes Taxes included Taxes not included
{{vm.featuredRoom.name}}

({{vm.roomsTotal}}x) {{vm.featuredRoom.name}}

  • {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
  • Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
  • No prepayment needed, pay at the property
  • Not refundable
Price per night
{{vm.featuredRoom.rate.rate[0].taxes.discount | number: 0}}%
+ taxes Taxes included Taxes not included

Adults only: This hotel is exclusively for guests of legal age.

Room typeTravelersYour optionsPrice per nightSelect rooms
Loading rooms
{{room.name}}
  • {{room.bedding + room.hotelbeds}}
  • View: {{room.view + room.derbysoft}}
x {{vm.getNumDistriMovil(rate.paxFam, true)}}
+
x {{vm.getNumDistriMovil(rate.paxFam,false)}}

{{ vm.distriTablePax(rate.paxFam) }}

  • Meals
    {{vm.mealplans[rate.mealPlanCode]}}
  • Free cancellation Up to {{rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{rate.promotion}}

    {{rate.promotionValue}}

    {{rate.bookingDates}}

    {{rate.travelDates}}

{{rate.taxes.discount | number: 0 }}%
+ taxes Taxes included Taxes not included

Save - when logging in

You saved

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }} a

{{vm.phoneBase | tel}}

+ taxes
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}}

  • Instant confirmation
  • {{vm.mealplans[rateCopy.mealPlanCode]}}
  • Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
  • You can pay later
  • No prepayment needed, pay at the property
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{rateCopy.promotion}}
  • {{rateCopy.promotion}}
Loading rooms

{{room.name + room.expedia}}

{{room.name}}

Select the plan:

  • View: {{room.view + room.derbysoft}}
  • Beds: {{room.bedding}}
  • Free cancellation (until {{room.roomRateMobileSelected.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }})
  • Not refundable
  • Kids free {{room.kidsFreeTo | kidsAgeRange }}
  • {{room.roomRateMobileSelected.promotion}}

    {{room.roomRateMobileSelected.promotionValue}}

    {{room.roomRateMobileSelected.bookingDates}}

    {{room.roomRateMobileSelected.travelDates}}

  • Save - when logging in

    You saved

Room per night

{{room.roomRateMobileSelected.taxes.discount | number: 0 }}%

+ taxes

Taxes not included Taxes included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} {{vm.boxData.rooms}} rooms

No prepayment needed, pay at the property

Option to book now and pay later

Up to {{vm.monthInterestData.title}}

{{ room.unavailableStatus.messages.title1 }}

{{ room.unavailableStatus.messages.title2 }}
{{vm.phoneBase | tel}}

No rooms available

Try checking other dates or call us for free at

{{vm.phoneBase | tel}}
Oh no. Something went wrong

The information for this hotel is not available, please try again later or contact us at:

{{vm.phoneBase | tel}}

Reviews

Property conditions & facilities

{{vm.listReviews.ratings.guest.condition}}

Cleanliness

{{vm.listReviews.ratings.guest.cleanliness}}

Staff & service

{{vm.listReviews.ratings.guest.service}}

Comfort

{{vm.listReviews.ratings.guest.comfort}}

Services

{{vm.listReviews.ratings.guest.amenities}}

Location

{{vm.listReviews.ratings.guest.neighborhood}}

About hotel

Hotel Brand/Chain Sandos Hotels & Resorts

Sandos Caracol Eco Resort is an all-inclusive family beach hotel located in a natural ecosystem in Playa del Carmen. Surrounded by jungle, you can find spider monkeys and tropical birds everywhere. The youngest member of the family has a high priority, so it has a children's club with a variety of games and crafts, as well as activities for teenagers. The property has a water park with 29 slides ideal for all ages. Here, there are crystalline sinkholes and mangroves. You can experience the All-Nature Experience, which includes various daily ecological activities such as floating in a crystal clear river, swimming in a cenote, learning the techniques to survive in the jungle, as well as witnessing Mayan outdoor shows. The all-inclusive plan allows you to choose from a large number of buffet and à la carte restaurants and bars. For everyone's fun, there are two other pools, one of them with an area for children. The hotel has 956 rooms and suites distributed in villas that range from the jungle to the beach. All are equipped with a private bathroom with shower, minibar, balcony or terrace, TV with cable channels and air conditioning. The Royal Elite rooms are located in environmentally friendly buildings and use energy-efficient air conditioning, water heated with solar panels, LED interior lights, a water recycling system and wooden furniture from certified forests. The center of Playa del Carmen is 6 kilometers (3.7 mi) away, with a variety of shops and restaurants, the Playa del Carmen pier is 7 kilometers (4.3 mi) away, from where the ferry leaves for the island of Cozumel, and the Xcaret ecological park with fun for the whole family is 16 kilometers (10 miles) away. Cancun International Airport (CUN) is 52 kilometers (32 miles) away.

Hotel services

Most popular services

Pool & Wellness

  • Hydromassage bathtub
  • Outdoor pool
  • Indoor heated pool
  • Sauna (Extra cost)
  • Massage service
  • Spa services
  • Sun terrace
  • Spa
  • Open all year round
  • Beach chairs/loungers
  • Hammam
  • Spa facilities
  • Pool with views
  • Parasols
  • Water slide
  • Shallow area

Accessibility

  • Adapted for wheelchairs
  • Adapted for people with reduced mobility

Activities

  • Tourist assistance
  • Billiards
  • Nightclub
  • Ski
  • Golf
  • Board games
  • Water park
  • Fishing
  • Table tennis
  • Beach
  • Private beach
  • Windsurf
  • Yoga
  • Evening entertainment
  • Outdoor gaming equipment
  • Badminton equipment
  • Game room
  • Hiking
  • Canoeing
  • Snorkel

Room

  • Socket near the bed
  • Ironing utensils

Main Amenities

  • ATM
  • Currency exchange
  • Parking lot
  • Wireless Internet
  • Terrace
  • Car rental

Business Facilities

  • Meeting room

Cleaning Services

  • Laundry services (Extra cost)
  • Cleaning products
  • Dry cleaning service (Extra cost)

Food & Drink

  • Pool bar
  • Restaurant
  • Snack Bar
  • Packed lunches
  • Buffet for children
  • Themed dinners
  • Children's menu

Communal Areas

  • Smoking area

Family-Friendly Entertainment & Services

  • Children's Club
  • Babysitter (Extra cost)
  • Indoor play area
  • Children's play area

Languages ​​Spoken

  • English
  • Dutch

Facilities & Services

  • For all ages
  • Animation staff
  • Meeting/banquet rooms (Extra cost)
  • Lockers at the gym/spa

Security

  • Security
  • Fire extinguishers

Reception Services

  • 24 -hour reception
  • Luggage storage

Transportation

  • Transportation (Extra cost)
  • Transfers to the airport (Extra cost)
  • Transfers to the cruise port

Miscellaneous

  • Beauty salon
  • Opening hours

Restaurants & Bars

It has 7 restaurants.

Nearby places

  • El Peten Park 4,5 km
  • Fundadores Park 7 km
  • Playa Real 7 km
  • Playa Mart Paseo 7 km
  • Emotions Alltournative Park 14 km
  • Playa del Carmen Beach 750 m
  • Mayakoba Beach 2,7 km
  • Beach at Ocean Maya Royale - Adults Only 5 km
  • Beach at Casa Vela 6 km
  • Playacar Beach 7 km
  • Los Murales restaurant 100 m
  • La Brasserie 900 m
  • Oka Sushi Bar 950 m
  • Playa del Carmen National Airport 7 km
  • Cozumel International Airport 42 km
  • Cancún International Airport 51 km
  • ADO Bus Station 7 km

Policies

Need-to-know information for guests at this property

Hotel all-inclusive meal plan

{{ item.title }}

{{ item.description }}{{$last && vm.toggleDescriptionAbout ? ' ...' : ''}}

Free cancellation

This hotel has Free cancellation

Book now, pay later

Create your itinerary paying $0.00

Didn't find the right hotel?

Try looking for more hotel options in Playa del Carmen, Quintana Roo, Mexico

See more hotel options

Contact us!

Do you need help? Contact us

Save up to 10% extra on Hotels with our app!

Download the PriceTravel app